Terms and Conditions - Hedge Trimming Barking
Welcome to Hedge Trimming Barking. These Terms and Conditions govern your use of our services. By engaging our services, you agree to comply with and be bound by the following terms.
1. Introduction
Hedge Trimming Barking provides professional hedge trimming and landscaping services within the Barking area. Our aim is to deliver high-quality services while maintaining excellent customer satisfaction.
2. Services Offered
We offer a range of services including:
- Hedge Trimming: Precise and clean trimming of hedges to enhance their health and appearance.
- Pruning: Removal of dead or overgrown branches to promote healthy growth.
- Shaping: Artistic shaping of hedges to complement your garden's aesthetic.
- Maintenance: Regular maintenance services to keep your hedges in optimal condition.
3. Booking and Scheduling
To schedule a service, customers can contact us via phone or email. We strive to accommodate your preferred times; however, availability cannot be guaranteed and is subject to change.
3.1. Confirmation
Upon booking, a confirmation will be sent to the customer outlining the scheduled service date and time.
3.2. Rescheduling
If you need to reschedule a service, please notify us at least 48 hours in advance. Failure to do so may result in a cancellation fee.
4. Payment Terms
Payments for services rendered are due upon completion of the job. We accept various forms of payment, including cash, credit/debit cards, and bank transfers.
4.1. Pricing
Our pricing is based on the scope of work required. Detailed quotes will be provided upon request.
4.2. Late Payments
Late payments may incur a 5% surcharge after 30 days from the invoice date.
5. Cancellation Policy
Clients may cancel or reschedule services subject to our cancellation policy.
- Cancellations made 48 hours before the scheduled service are free of charge.
- Cancellations made within 24 to 48 hours may incur a 25% fee.
- Cancellations made less than 24 hours before the service may incur a 50% fee.
6. Liability
Hedge Trimming Barking strives to provide excellent services; however, we are not liable for any indirect, incidental, or consequential damages arising from our services.
6.1. Property Damage
While we take utmost care to prevent property damage, clients are responsible for informing us of any delicate or fragile items on their property.
6.2. Health and Safety
Our team adheres to health and safety regulations to prevent accidents. Clients should ensure safe access to their property.
7. Customer Responsibilities
Clients are responsible for:
- Providing accurate information regarding access to their property.
- Securing pets and removing obstacles that may impede the service.
- Ensuring the area is free from hazards that could pose risks to our team.
8. Changes to Terms and Conditions
Hedge Trimming Barking reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes via email or through our official communication channels.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of the UK.
10. Privacy Policy
Your privacy is important to us. We collect and use personal information solely for the purpose of providing our services. For more details, please refer to our separate Privacy Policy.
11. Intellectual Property
All content provided by Hedge Trimming Barking, including text, images, and logos, are the property of the company and are protected by intellectual property laws.
12. Termination
Either party may terminate the service agreement with written notice. Termination does not absolve the client from any outstanding payments for services already rendered.
13. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
14. Entire Agreement
These Terms and Conditions constitute the entire agreement between the client and Hedge Trimming Barking regarding the services provided, superseding any prior agreements or understandings.
15. Acceptance
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.